Green Solutions
Means More Greenbacks for HVAC/R Contractors
By Scott
Wilson,
HVACSchool.org
Everyone in the industry loves to hate the EPA and the
increasing number of state agencies that churn out
regulation after regulation dictating how HVAC
contractors can do their work and what products they can
use. The
recent extension of Section 608 regulations to phase
out HFC-based refrigerants and restrict sales only to
licensed technicians has set off a fresh wave of
grumbling from contractors.
It’s true that certification, compliance, and training
all carry costs for contractors and mechanics alike. And
no one likes to be told how to do their job by some
faceless Washington bureaucrat who has never touched a
pipe wrench in their life.
But you don’t have to dig too deep to realize that, for
the most part, these regulations have been good for the
HVAC industry, too. Licensing and education requirements
have pushed up the level of expertise in technicians and
driven many cut-rate, under-qualified shops out of
business. New efficiency standards have meant new sales
to customers who otherwise would have simply pushed
their clunky old systems for a few more years.
The truth
is that all the savvy HVAC contractors are getting on
the green bandwagon not because the EPA is shoving it
down their throats, but because going green is good for
business.
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Changes In Regulations Mean Sales For HVAC Suppliers
The fact is, just as the CFC phase-out drove a lot of
commercial and residential HVAC work in converting
systems to use newer refrigerants, so will the HFC
phase-out. Since working with Section 608 substances is
restricted to certified technicians, that amounts to a
full-employment mandate for years for qualified
businesses.
A January 2017 market research report from IBISWorld
lays out a 5 percent annual growth rate for the industry
and lays the number squarely at the feet of the green
building boom: “The growing popularity of
energy-efficient systems will boost industry demand.”
Green building initiatives also benefit the construction
industry generally. A 2015 study by Booz Allen Hamilton
found that LEED standards will directly contribute
almost $30 billion to the U.S. economy by 2018, while
green construction generally will support 1.1 million
new jobs.
Not all of those jobs will be in HVAC, but a lot of them
will be. A host of federal, state, and local incentive
programs are aimed directly at pushing builders into
upgrading and investing in energy-efficient HVAC
systems, including:
• Section 179d tax incentives for energy efficient HVAC
installations
• Solar Investment Tax Credit offering dollar for dollar
credits on solar construction
• MACRS IRS deduction rules for accelerated ROI on
energy efficiency capital costs
• Residential Energy Efficiency Tax Credits
Green Consumers Create Sales Opportunities For
Enterprising Contractors
A groundswell in environmental concern among consumers
opens the door to sales opportunities that wouldn’t
otherwise exist for HVAC contractors. Homeowners are
increasingly conscious of energy consumption and
interested in using technology to increase their energy
efficiency.
A 2007 McKinsey survey showed that nearly 90 percent of
consumers are concerned about the environmental and
social impacts of products they buy. And they are
becoming more proactive about incorporating
environmental considerations into their decision-making.
Companies that provide green options are reaping the
benefits. In 2005, compact fluorescent lights accounted
for less than 5 percent of the lightbulb market. Then
General Electric got into the market. In only 2 years,
CFLs suddenly accounted for 20 percent of sales and GE’s
revenues were booming… as was their corporate
reputation.
Similar opportunities exist in the HVAC market, as can
be seen from the success of NEST thermostats in the
residential market. Smart thermostat sales increased by
125 percent in 2015. Smart HVAC sales staff can use the
same sentiments to push high-efficiency upgrades such as
passive solar heating and heat recovery ventilators.
The BMS/HMS (Building and Home Management System) trend
opens another opportunity for contractors in the service
department. Remote monitoring can generate business from
issues that consumers might never have become aware of
themselves.
It’s also pretty lucrative—a service call that otherwise
might never have been made.
New Systems Mean New Problems, Which Mean More
Service Calls
It’s a great selling point for more energy efficient
HVAC systems that they run more efficiently and cost
less to operate than older units, but there’s another
aspect to some high-efficiency HVAC gear that is less
widely advertised but equally profitable for
contractors.
Higher mandatory efficiency standards for HVAC equipment
has lead some manufacturers to use thinner copper for
the evaporator coils in their compressor units—more
efficient when they are running, certainly, but also
more likely to leak… a new source of service calls for
many mechanics.
Control systems have become more complex, which both
increases the likelihood of problems, while at the same
time making problems easier to detect.
Another new source of revenue from modern HVAC systems
is in monitoring those systems. Cloud-based controls
allow HVAC contractors to keep an eye on customer
systems from anywhere in the world. These fixed fee
services represent a steady stream of revenue that
doesn’t require a great deal of labor. And because
proactive monitoring can turn up issues before they
become critical, it’s also great customer service—a good
way to ensure repeat business.
Like any sort of change in any industry, the green wave
sweeping HVAC offers opportunity along with the
challenges. The smart and profitable contractors that
seize those opportunities will be the ones still
standing in twenty years with more customers and more
revenue than ever before.
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