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5 Reasons to Go Mobile in 2015.
by: Kate Burt, Marketing &
Communications Specialist & Paulie D'Arienzo, Sales &
Support Consultant
1.
Kick Your Professionalism Up a Notch
You own or work at a professional, credible company so
make sure you show it! Paper is a thing of the past.
More than 60% of Americans own a smartphone, don't you
think you should keep up? Pesky handwritten work orders
can have sloppy handwriting, wrinkles, and you or your
customers can easily lose track of them.
Plus, when you go mobile, you can guarantee consistency
in the way technicians are working with customers. There
are no questions about what information is being
captured, written down on the work order, or what prices
are being charged. Everyone works with the same tool - a
mobile app.
2. Better Customer Service & Office Efficiency
Going mobile helps everyone in the company. Office staff
are more efficient since there are no invoices to mail,
schedules to print and write up or dual entry into
various programs.
For example, Coolfront’s integration with QuickBook’s
accounting software allows office staff to file and
invoice immediately following a technician’s visit.
There’s no more waiting for technicians to visit the
office and hand in a bunch of scribble and no need to
manually re-type customer information. So that means
more time for answering customer phone calls and getting
more business. Plus you may even be able to make it in
time for Happy Hour on Thursdays!
Read how to integrate Coolfront with your QuickBooks
software here.
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Technicians provide more consistent and quick customer
service. There's no need to run back into the truck to
look something up, rifle through notebooks and old work
orders, or provided a dreaded price anchor when talking
money with a customer. Mobile apps have it all stored in
one place on whichever device you're using. Techs can
easily answer questions about a customer's repair
history, and provide prices up front for customer
approval.
3. Make More Money
Did you know it costs you around $2.63 per paper work
order you use? Here's the comparison between the cost of
a paper work order and a Coolfront mobile work order.
4. Do MORE with LESS
Remember that customer that you lost because you decided
to keep your pricing book in the truck? “Fahgetaboutit!”
Going mobile allows you instant access to all of your
needs in the form of a lightweight mobile device.
Lugging around a baby tree worth of paper is becoming
outdated. Now just grab your device & diagnose. BADA
BING! It’s that friggin’ easy!
5. Did I Remember to ...
So you are sitting at home and enjoying time with your
family or watching your favorite team. Then it hits you!
Your mind is racing to piece together your day in order
to figure out if you forgot to do this or do that. By
going mobile, you carry your work with you everywhere.
Want to know what’s on deck for you tomorrow? You can
instantly check instead of waiting to talk with your
boss in the morning. Now that’s what we call hitting the
ground running.
So Are you Ready To Go Mobile or What?
Join over 2,000 other contractors who have gone mobile
with Coolfront, the zero-cost flat rate pricing mobile
app.
With Coolfront, you can create and manage mobile work
orders, collect customer approval, present flat rate
repair fees upfront, attach pictures to work orders,
search the extensive repairs database, integrate with
your QuickBooks software, and stay connected to your
office while in the field.
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