5 Creative Ways
To Motivate your HVAC Team to Perform Better
By
interplaylearning.com
You already know that your HVAC techs are your most
valuable asset when it comes
to keeping your customers happy. Without them, your
business would grind to a halt.
There was a time when high-quality, trained, and
experienced workers outnumbered
the jobs available. However, with an unprecedented
number of seasoned HVAC
professionals quickly reaching retirement age, it is
getting more and more difficult to
find and keep the very best technicians.
Once you
find and invest in continuing education for your HVAC
tech team, you also
face the risk of losing them to a competitor, or having
them try to open their own
HVAC repair operation. It may not always be an option to
simply keep paying them
more, so HVAC businesses need to find new and creative
ways to motivate their
HVAC techs to keep working at peak performance, and more
importantly, working for
you.
Here
are the top 5 creative ways to motivate your HVAC team.
1.
Get to Know Them
This may seem simple, but it is often overlooked.
Today's HVAC techs are no longer
working just for a paycheck. They want to feel that they
are a part of something and
that they are making a contribution in support of
helping your HVAC company grow.
HVAC team managers who are attuned to this, take the
time to get to know their team
to find ways to help these HVAC techs stay up to date on
HVAC training and industry
trends. In a large organization, it may be difficult to
spend quality time with every
single technician. However, it is possible to host
lunches, dinners, and other social
gatherings to at least learn something about members of
the staff. Even making an
effort to show that you care about them and value them
as employees can go a long
way in keeping your entire team motivated, not just your
HVAC tech team.
2.
Get Out There
One of the best ways to keep your HVAC team motivated is
to get a better
understanding of their work. Even if you worked your way
up from an entry-level tech,
you might not fully understand the challenges today's
teams face. Just spending a
little time in the field regularly will help you get a
clearer picture of what your team is
dealing with and understand some ways you can make their
jobs a little easier. Just
being out there is a great motivator as well. When
technicians see the boss out in the
field with them, they see a manager that cares enough to
invest time in them.
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3.
Train, Train, Train
The very best technicians strive to constantly be better
at their job. Whether they are
brand new entry-level employees looking to move up to
more challenging work, or
seasoned techs determined to master the latest
technological changes, great
employees want to continually expand and perfect their
skill set. This a win-win for
managers. Well- trained employees are more knowledgeable
and less error-prone.
And for technicians, being able to grow on the job keeps
them motivated and more
committed to the company that has invested in them.
The
thought of adopting more training may feel like an
overwhelming cost burden to
some managers and business owners. With slimmer profit
margins, there is less
money for training. Fortunately, technology now makes it
possible to offer even better
instruction at a lower cost. With 3D video simulations
and Virtual Reality enabled
troubleshooting courses, HVAC training, like that
provided by Interplay Learning,
helps technicians at all levels to receive the specific
training they need at a pace that
suits them. Not only is online HVAC Simulation Training
more affordable, but it is also
more effective.
Traditional classroom learning isn't all that motivating
(or fun). While techs want to
learn new skills, sitting in a classroom all day or
pouring over manuals can be the
opposite of motivating. Now, with the rise of
HVAC training online is not only more
engaging, but it also helps people learn faster. Placing
a tech visually in a scenario is
not just a novelty, it helps them master and remember
more efficiently.
Even better, it is a much more enjoyable way to receive
training, especially for
younger techs who need it the most. And with online HVAC
3D Simulation Training,
technicians can complete their training wherever and
whenever they want. These
days, online HVAC 3D Simulation Training also gives
students access to the top
industry instructors. For technicians who wish to
advance, this could be the best
motivation of all.
4.
Inspire Them
There is a difference between motivation and
inspiration. There are several things that
motivate employees. For some, they may be motivated by
their paycheck or the
chance to work in a field they enjoy. Inspiration is
different. It is about finding ways to
help your team reach for something bigger than
themselves. It may be challenging to
think about inspiration for a technical field like HVAC,
but it doesn't have to be.
Whether it is about taking the safety and comfort of
your customers seriously, working
together to give back to the community, understanding
the role each member plays as
part of a team, or connecting with each HVAC
technician's desire to make a
difference, the best managers find ways to inspire their
employees. And, inspired
workers are self-motivated workers.
5.
Create Incentives
There are ways to create incentives for your team that
go beyond
performance-related bonuses. You can also reward your
HVAC techs for taking the
initiative to keep up with continuing education. These
types of rewards can be
especially motivating, as today's employees are looking
for more than just a
paycheck. They want to feel appreciated and confident in
their abilities. Managers can
be creative in offering incentives that go beyond money.
In fact, the first three ideas
on this list can be amplified by tying them to
incentives.
How
about the technician with the highest customer service
scores for the week gets
to go to lunch with their manager?? What if the boss
goes out in the field with the top
performing team and brings them breakfast? Or, since
online HVAC training
technology now allows for the ability to track and
measure employee progress, you tie
an incentive to measurable training benchmarks?
Takeaways for motivating your HVAC techs
Whether it is just getting to know your technicians,
getting out in the field, offering
engaging, virtual reality enabled HVAC Training, helping
techs find inspiration, or
creating incentives, consider using creative ways to
motivate your HVAC team.
Keeping your employees motivated will help you attract
and retain the very best
talent, which is always good for business.
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